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Technical Consultant

About TaxBit

TaxBit’s SaaS platform is helping build the future of crypto tax and accounting software. TaxBit is trusted by thousands of consumers, leading exchanges, governmental authorities, respected accounting firms, and other cryptocurrency facilitators to solve difficult tax problems at scale. Our investors include Paradigm, Coinbase Ventures, PayPal Ventures, Winklevoss Capital, Tiger Global and other leading crypto investors.

If you’re searching for a company that’s dedicated to your growth, recognizes your unique contribution, and provides a fun, flexible and inclusive work environment, then TaxBit is the place for you. Whether you are a FinTech wizard, crypto enthusiast, or simply passionate about solving complex problems at scale, we’d love to speak with you. 

The Role

As a Technical Consultant, you will serve as a trusted advisor to our Enterprise customers. You will partner closely with Exchanges and FinTechs to design, implement and activate TaxBit’s products and solutions. You will work in close collaboration with our Engineers and Subject Matter Experts (SMEs) to optimize quality and business impact for your portfolio of customers. You will help create feedback loops from our largest customers back to our Engineering teams, helping to inform our product roadmap and design value-adding products. You will have lots of fun opportunities to scale your impact in a hyper-growth startup! 

Key Responsibilities

  • Project manage complex implementation engagements for new Enterprise accounts
  • Oversee overall project plan and implementation with TaxBit SMEs and Engineers
  • Establish and develop client relationships with business and IT stakeholders
  • Capture and document business goals, and translate them into technical requirements
  • Design overall data architecture, including data flow diagrams
  • Help clients build integrations. Serve as an expert on TaxBit’s APIs
  • Execute testing plans, including QA and UAT
  • Lead customer launches and ensure post go-live success
  • Create feedback loop with Engineering team to improve TaxBit platform and ship new features
  • Produce documentation to increase repeatability of implementations 
  • Contribute to a great team culture and working environment

Desired Skills & Qualifications

  • Bachelor’s Degree in Information Systems or similar degree
  • 5+ years of experience in Technology Consulting or Professional Services
  • Knowledge of SaaS data architecture and integrations (eg APIs)
  • Strong problem solving skills
  • Effective communication and client management skills
  • Collaborative teamworking and leadership approach
  • Ability to thrive in ambiguity
  • Strong desire to work in a hyper-growth startup
  • Bonus: passion for crypto and virtual currencies
  • Bonus: background/expertise in Tax & Accounting
 

Why you want to work here

  • Competitive cash compensation
  • Stock options
  • Heath, Dental, Vision, and Life Insurance
  • Hybrid working model: 3 days in-office, 2 days WFH/flexible
  • Friday team lunches 
  • Autonomous work and flexibility in how work is performed